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Filed under: Tips and tricks

Filed under: Tips and tricks, Internet, Security, TUAW Tips

Staying Safe: securing your wireless connection

Recently, we reported on AT&T's push to make it easier for iPhone & iPod touch users to connect to their Wi-Fi Hot Spots. One of our readers, Jamie Phelps, pointed out on his blog that AT&T's Wi-Fi service is not actually a "secure connection," as is advertised in various places on their website; we had overlooked this, and mistakenly reinforced the company's shaky claim in our post.

This brings to light an important point about wireless networks and security, however. It's really easy (and sadly all too common) to hop on to an available wireless signal in your office, at the hotel, or your favorite coffee spot and not even think twice about logging in to your e-mail or checking your bank balance.

What many users don't realize is even though the server you are connecting to (i.e. your bank's website) may employ several layers of security, the connection between your computer and the wireless access point is very likely to be unsecured. Anyone who is within range of your computer can trivially monitor the traffic being sent between your computer and the access point, allowing them to see what websites you may be visiting or capture details about other services that you may be connected to. This isn't because of some gaping vulnerability or software bug, it's just an inherent part of how wireless networks work.

So, what can you do to protect yourself? Read on for a list of simple steps you can take to ensure that your wireless connection is safe and secure.

Continue readingStaying Safe: securing your wireless connection

Filed under: Cool tools, How-tos, Tips and tricks

Batch tagging your iTunes videos the easy way

"A rose by any other name would smell as sweet." - William Shakespeare, Romeo and Juliet

If we applied Shakespeare's logic to today's digital age, then it would also mean that watching mis-tagged or untagged videos on your Apple device (be it a Mac, iPhone, iPod or Apple TV) would be just as enjoyable. Okay, you got me, they'd probably be just as good. But this doesn't mean you're excused from tagging your videos appropriately.

First, a bit of background. The vast majority of videos purchased from the iTunes store, as well as "digital copy" (iPod/iPhone pre-formatted videos that are sometimes included on DVDs and Blu-Ray discs), will come pre-tagged. So, the situation for those in this camp (myself included) is peachy, especially when using an Apple TV. Your videos show up on the screen screen with proper titles, season and episode numbers, actors, and descriptions. Just the way Steve likes 'em.

But what if you already own the DVD and want a version for your iTunes library? For those of you with the time and patience to rip an MPEG-4 version (and believe me, this takes some patience, especially if you use H.264 encoding) of your favorite videos, a HandBrake-MetaX martini make tagging your videos a bit more of a pleasurable experience - as if it wasn't fun enough already.

Continue readingBatch tagging your iTunes videos the easy way

Filed under: How-tos, Tips and tricks, Odds and ends, iPhone

Inside iPhone 3.0: The address data detector

Michael Rose had a double-take today while he was reading an email on his iPhone 3G running iPhone OS 3.0. In the message -- a comment from TUAW reader binklewis -- was the place name 'San Antonio, TX'. As Mike scanned the email, he noticed that those words were highlighted as a link, and tapping the link opened up a map in the iPhone's Map app.

Sure enough, these new data detectors in Mail for iPhone OS 3.0 were noted in Apple's preview of the upgrade, but seeing them in action is pretty neat. Further playing about (below) showed that full addresses (in addition to just city names in emails) also work, placing a pin right at the site of an address that had been tapped in a mail message. In earlier versions of iPhone OS, you could tap on a phone number embedded in an email to dial it, but that was about it.

These data detectors are similar to the ones included in Mail.app on Mac OS X. Unlike Mac Mail, however, there's still no way for times and dates (i.e., "june 29 at 3:30 PM") to be detected and added to the iPhone Calendar app. Perhaps that's an upcoming feature for iPhone OS 3.5!

Filed under: How-tos, Tips and tricks, iPhone

Visual Voicemail hosed after an upgrade? Here's the likely solution

This happened to me last time I upgraded from my original iPhone to the 3G. I went to check messages, and instead of seeing the list of people who called, the phone simply dialed the voicemail number. The solution this time is the same as last time.

Go to the AT&T web site, log in, and under Phone, Device Support you'll see an option to 'Reset Voicemail Password.' Go ahead and do that, and AT&T will send you a text message with a temporary password. Go to your iPhone, set up Visual Voicemail again as if your phone was new, and put your old password back in.

It seems like AT&T could handle all this automatically, and it clearly works for some, but a quick check of friends who upgraded found quite a few with the problem. All this logging in and re-setting passwords is not the most elegant solution, but apparently it is the only solution.

Hope this helps some of you.

Filed under: Cool tools, How-tos, Tips and tricks, iPhone

Inside iPhone 3G S: Seeing your direction on iPhone 3G S maps

One of the highly touted features of the new iPhone is the ability to have the map display your direction of travel. A great idea, long overdue. As people were walking out of the Apple Store today it was one of the first things some people wanted to try. They brought up the Google Map app, and then started spinning around. But these whirling dervishes weren't getting anywhere.

Since I was the real smart TUAW dude, I told them I could get it going. Nope. Nada. Zero.

After a bit of a search at the Apple web site when I returned home, I found it. You have one more tap to do on the map. When you tap the location icon at the lower left of the map screen a second time, it changes to a new, previously unseen icon. It looks like a little wedge in a circle. When you activate it, you're good to go. Or spin.

I think if I were designing this I would have made it an option on the map to default to direction of travel, or North at the top. Oh well, nobody asked me. Not the most obvious GUI design, but I guess once you know it, you know it. Now you know it too.

Filed under: Cool tools, Tips and tricks, Odds and ends, Security, iPhone

Find my iPhone: How to set it up

With all the excitement about iPhone version 3.0, there isn't a lot of help on how to set up one of the most unique features of the upgrade, Find my iPhone.

If you're having trouble, here are the steps. First, the service has to be turned on. You do that in your iPhone settings. Under email accounts, select your MobileMe info. You'll get to a page that has an on/off switch for Find my iPhone. Turn it on.

After that, you must be in your MobileMe web page. Sign in. At first glance, you won't see anything. You have to click on the accounts icon, and you should see a Find my iPhone icon at the bottom of the account settings. You can then decide to find your iPhone on a map, send it a message, or remote wipe it. I found the map pretty accurate, as I have a metal roof on the house that plays hell with GPS and cell signals. I sent a test message. That worked fine, and I received an email confirmation that the message was sent to the phone. I didn't try the remote wipe. I've spent enough time today downloading and uploading iPhone software and data.

Note: Apple MobileMe servers are a bit spotty today. It took me a couple of tries to get into my account options.

Find my iPhone is a powerful new feature. I hope I never need to use it.

Here's what the icon looks like on the MobileMe page:

Filed under: iPod Family, Tips and tricks, iPhone

Dear Auntie TUAW: What's that little dot in the iPhone's status bar?

Dear Auntie TUAW,

I was driving home from an appointment today with my brother, and at a stop light, I noticed that instead of the Edge "E", I had this little blue dot. I just assumed that it was where i had connected to WiFi and had no bars, but it was much too big and centered.

My brother, who also has an iPhone, pulled his out to find that we both had the little dot. They are both first Gen iPhones, his 4GB, mine 8GB. I did not know what this meant, but being the Apple nerd I am, I figure I would have heard something of this dot before now.

Do you know what it is? Could it have something to do with 3.0 coming out soon as expected? Thanks, And I look forward to hearing what you think.

With love from your nephew,

Andrew Dixon


Andrew, sweetheart,

Speaking of the iPhone, are you including enough roughage in your diet? Now that I'm entering onto what we oldsters can only term our "tender years," I've grown to realize that bulk, bulk, bulk is the key to world happiness. Fiber is health; health, fiber. That is what we know at TUAW, and all ye need to know for better digestive function.

As for your question, that little blue circle means you youngsters were connected to a GPRS network, aka General Packet Radio Service. When the iPhone first debuted, it displayed the EDGE "E" when connected to GPRS. This made pedants cry. Newer firmware versions show this blue circle instead. As noted below, GPRS is quite a bit slower than either EDGE or 3G.

To check this icon out for yourself, you can browse through your iPhone files using sftp (on a jailbroken iPhone) or iBrowser (for iPhones with the developer deployment). The EDGE and GPRS icons live in /System/Library/CoreServices/SpringBoard.app and are named FSO_EDGE_ON.png and FSO_GPRS_ON.png. You'll need to convert the compressed iPhone-style png images to Mac compatible ones using a utility like fixpng.

Send my love to your brother and don't forget to wear a scarf to keep your neck warm!

Love and hugs,

Auntie T.

Filed under: Tips and tricks, Troubleshooting, iPhone 101

iPhone 101: Clear local Safari storage to resolve Gmail issues

There's no denying it: locally caching messages in Gmail on the iPhone (via the storage capability in HTML 5, similar to Google Gears) is fun and good for you, especially if you don't connect to your Gmail via IMAP in the regular iPhone Mail application. Unfortunately, if the local copy of your mail gets funky, things can become difficult and much less fun.

John F. sent in this handy tip for resolving issues with cached Gmail; his suggestion is a quick dive into the iPhone's Settings app, then navigating to the Safari preferences to clear out the local database that stores the cached mail.

You may have to wait a bit the next time you connect to Gmail in Mobile Safari as the messages are re-downloaded, but any wacky cruft should be gone. While you're in there, take a look at some of the other settings options; you may discover choices you never knew you had.

Filed under: Software, Tips and tricks, Friday Favorite

Friday Favorite: TextEdit

What's free, flexible, easy-to-use but powerful and can handle a wide variety of file types? Our good friend, TextEdit, an app that ships with every Mac. TextEdit is, of course, a simple text editing tool like Notepad or WordPad on Windows. But there's a lot more to "simple text editing" that you might imagine, especially when TextEdit connects to services and other apps. I'm going to show you a few cool things you can do with TextEdit: create an inbox, use it as a development tool, or grab snippets of text on the go.

First, you should know that TextEdit defaults to the .rtf format. If you're not familiar with it, RTF is "rich text" and, unlike the .txt files generated by something like NotePad, RTF includes formatting, like bold or italics or bullet lists. "Plain text" .txt files are pretty much just the basic ASCII characters and paragraph breaks. So what? Well, if you want things to look pretty, you'll stick with .rtf, a format which is easy to share across platforms. Side note: did you know TextEdit will open Word documents? It isn't perfect, but it works if you don't have Word on your machine. The older .txt format is better for coding or when you don't need or can't have formatting.

To create an inbox, I suggest the simpler .txt format. What I used to do was set up Quicksilver to easily append to an inbox.txt file, and I used GeekTool to pin that .txt file to my desktop. You could also use LaunchBar to append, and I'm sure there's a way to whip up an AppleScript, but I never bothered. Instead, when I ditched Quicksilver, I started keeping the text file in the Dock, and I just open it up to add items. All this is portable, indexed by Spotlight, and fully cross-platform compatible.

Next up: munging HTML with TextEdit, and grabbing snippets of text from any app and dropping them into a file.

Continue readingFriday Favorite: TextEdit

Filed under: Tips and tricks, Mac 101

Mac 101: Spaces for your screen and brain


Have you ever needed more room on your screen? Or have you ever needed a way to organize all the stuff you are working on with your Mac? Mac OS 10.5, aka Leopard, debuted a feature called Spaces: a way of creating extra screens on your Mac. Think of them as virtual workspaces, where you can easily drop application windows to reduce clutter or simply focus on one thing at a time.

To activate Spaces, go to System Preferences > Exposé and Spaces > Spaces. From there you can enable from 2-16 "spaces" (virtual screens) and you can fine-tune application behaviors. For example, I have Skitch set to appear in Every Space, which simply means it'll appear in whatever space I happen to be working in when I open Skitch. Normally switching to an application will take you back to the space you left it in (you can turn this off in the preferences).

The really awesome thing about Spaces: it's like Exposé on steroids. If you're used to hitting a key and seeing all open windows, now you'll be able to hit a key and see all windows in all the Spaces you have open -- thus expanding your screen real estate considerably. Plus, you can use the two together. Hit a key to see all Spaces, then hit your Exposé key to see all the windows in every Space. You can also easily drag windows to another space either in the zoomed out view or just by pulling a window to the edge of the screen (depending on which space you wish to travel to). It's hard to explain, so watch the video to see what I mean.

Note that there are some apps (Microsoft Word 2008 in particular) that don't play well with Spaces, so your mileage may vary.

Want more tips and tricks like this? Visit TUAW's Mac 101 section.

Filed under: Analysis / Opinion, Tips and tricks, Odds and ends, TUAW Tips, iPhone, iPod touch

TUAW Tip: Going to sleep with the iPhone

Since I often listen to music while falling asleep (especially on trips -- maybe it makes me feel more at home), I was happy to see this tip, sent to us by reader Mark S. He points out that there is a sleep timer on the iPhone, but it's not in the iPod app. It's hidden over in the Clock app -- once you've got your music playing, you can then exit out and go over to the Timer app in there, and under the "when timer ends" option (where you usually choose a ringtone), you can choose the "Sleep iPod" choice.

Then, when your timer stops (and you're off into dreamland), it'll stop the iPod for you. Very nice. Of course, there's still the issue of headphones, if you're wearing them, but I usually am able to push those off in a fit of dreamless sleep (or, of course, you could just use the external speaker on the iPhone).

All of the sleep tunes, much less worry. This tip's been going around for a while, but it's the first I'd heard of it. Thanks, Mark!

Filed under: Hardware, How-tos, Tips and tricks, Odds and ends, TUAW Tips, iPhone

TUAW Tip: Fixing syncing between iPhone and iPhoto '08


This is a pretty selfish tip, because this issue has happened to me personally a few different times, and despite my many searches around the 'net, I've never found a quick, simple solution. So here you go: my suffering can be your gain.

Basically, iPhoto '08 and the iPhone don't always play nice -- sometimes, you'll take a bunch of pictures on your iPhone, bring them back to sync up with iPhoto '08, and whoops, iPhoto doesn't see them at all. You can see them on your iPhone, but iPhoto's "Import All" button is greyed out, and they're not showing on your screen (sometimes, I've gotten dotted lines where the pictures are -- I think this all has something to do with a corrupted cache that iPhoto keeps of what's on the iPhone). Fortunately, though it's frustrating, there's an easy fix. Open up Image Capture (you can find it in Spotlight or even Quicksilver if you swing that way) with your iPhone connected, hit the "Devices" menu item, and then "Browse Devices." You'll get a screen just like the one above, with your iPhone's name instead of mine.

Uncheck the "Connected" box, and then recheck it, and boom. Image Capture, and thus iPhoto, will see all of your pictures and happily upload them. Is it voodoo? Sure -- we still don't know why iPhoto loses its place every once in a while (like I said, I'm thinking a corrupted cache somewhere along the line). But it works.

Filed under: iLife, Tips and tricks, Internet Tools

Apple's handy "Find Out How" pages

Here's a useful corner of Apple's enormous website. The "Find Out How" pages feature tutorials on things like Mac and wireless basics as well as web, music and MobileMe tips.

We've written about it before, but Apple has recently added tutorials for iLife '09 apps, including iPhoto and an iLife '09 overview. The tips are super handy, and even an old salt like me learned something new. For example, did you know you could publish to FTP with iWeb? I didn't (of course, I never use iWeb).

Of course, you can check out our own Mac 101 series as well. Here's to education!

Filed under: Tips and tricks, App Store

The keys to App Store success, courtesy of Pinch Media

Just about every conversation I have with an iPhone developer who's had any level of App Store success eventually (usually sooner rather than later) includes the question, "what worked for you?" I've been trying to distill some kind of pattern -- a sure-fire marketing tactic -- but there are just too many variables.

There are the ones which developers can control (to some extent): the general timing of a release (give or take a month), pricing, quality, external promotion, and certain aspects of the marketing process. There are also variables beyond the developer's control, such as the review process, being featured on an App Store list, the existence and tactics of competitors, duplication and an array of shifting circumstances and bad behavior. What we need is more data, right?

Pinch Media's Jesse Rohland & Greg Yardley, the gracious providers of some great App Store RSS feeds and developers of tools for iPhone app metrics, just published a slideshow (you can see it in the 2nd half of this post) which was presented at the New York iPhone Developers Meetup, sharing analysis of the data and trends they've been observing.

Snazzy charts? Witty banter? Sound advice? Check, check and check. Whether you're curious about the effects of price drops, various usage stats for free versus paid apps or the mathematics of breaking even (maybe turning a profit?), statistical analysis could be your friend. I know, real friends are nicer and more helpful on moving day, but that's what you get for spending all your time writing iPhone applications in dimly-lit rooms. I kid, of course: enjoy the show ...

Continue readingThe keys to App Store success, courtesy of Pinch Media

Filed under: Software, How-tos, Tips and tricks, TUAW Tips

TUAW Tip: Stop Backup.app from bouncing

TJ Luoma recently shared the solution to an annoying problem. Specifically, he wanted to keep Backup's icon from frantically jumping in the Dock like so many hepped-up toddlers in a bouncy castle. The Backup icon typically bounces in the Dock for a minute two before it even begins backing up any data.

We know what you're thinking, "Just go to the application's preferences and disable the Dock animation." The problem is that Backup has no preference pane! Fortunately, TJ found a fix.

While browsing "defaults read com.apple.backup" in Terminal (as suggested by a Twitter helper), he found
"Backup Timer" = 120
Realizing that's how long the app is supposed to wait (and toss its icon up and down) before executing a backup, he entered
defaults write com.apple.backup "Backup Timer" 1
which forced it to bounce only once. Alternatively, you could install Dockless, which prevents running apps from showing up in the Dock (or vice versa). Check out TJ's post and enjoy!

Tip of the Day

Holding the Command key (aka the Apple key) and pressing Tab will cycle through your open applications. It's easier to Cmd-Tab if you are Copy (Cmd-C) and Pasting (Cmd-V) to and from various applications.


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